If for any reason, you want to return the product, you are free to return it at the time of delivery. However, in such return cases, the cancellation rules will be applicable.Your amount will be refunded back to you within 7 working days depending on the mode of payment and banks involved.However, we will have to ensure that the product has not been used by you in any way before you asked for the return. After the product delivery, no return request will be entertained.Please ensure that you check the product thoroughly at the time of delivery. You are expected not to accept the products with any physical damage, defect. You have the option of either to refuse or to accept delivery after putting the suitable remarks on the POD (proof of delivery) document. In case there is no such remark about any kind of damage or defect or missing item, Advon Industries would be at liberty to not to replace or refund the order.
Cancellation / Return / Exchange Policy
Order Cancellation is allowed only till the time the order is not shipped. Once shipped an order cannot be cancelled.
You can cancel your order anytime, however with the following applicable charges
Within 24 Hours of placing the order – No Penalty
After 24 hours of placing the order – 10% deduction of Invoice Value
You need to send us the cancellation request by emailing at email@example.com, or by contacting us on our Sales Support No. 1800-891-9277, mentioning your order details is mandatory.
In case of prepaid orders with online payment (credit card/debit card / Wallet/bank transfers), the refund will be done in the same payment mode as originally used while placing the